Privacy Policy

We respect your privacy.

Penny Ward ABN 34211060031 – PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website www.bypennyward.com (Site) or directly from you. Please read this Privacy Policy carefully.  Please contact us if you have any questions. You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it. If you do not wish to provide personal information to us, then you do not have to do so, however, it may affect your use of this Site or any products and services offered on it.

1. Type of personal information collected

We primarily collect your personal information (name, email address and contact number) via program registration or email newsletter registration. Occasionally, we collect information through telephone or email enquiries about our services. By using the site, you consent to us processing and collecting this data, on the terms and for the reasons which are explained below.

If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.

2. Collection and use of personal information

We collect and use the personal information for purposes including to contact and communicate with you, for internal record keeping and for marketing.

As an online business, we aim to comply with the Australian Privacy Principles contained in The Privacy Act 1988 (Cth) and General Data Protection Regulations (GDPR) to ensure that your information is protected.

3. Disclosure of personal information

We may disclose personal information for purposes including to provide our products and services to you, and as required by law. Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.

4.  Access to and correction of personal information

Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth).  An administrative fee may be payable for the provision of information.  We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes.  We will respond to any request within a reasonable time.  We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.

5. Complaints about breach

If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us on the email address below.

6. Unsubscribe

To unsubscribe from our e-mail database, or opt-out of communications, please contact us at the details below or opt-out via any communication that we have sent to you.

7. Storage and Security

We are committed to ensuring that the information you provide is secure.

For any questions or notice, please contact us at:

Penny Ward ABN: 34211060031

Email: penny@deeprestandrenew.com

Last update: 1 January 2023